SMS messaging is one of the biggest ways to communicate, and businesses are now seeing the lots of advantages of using SMS. With a 98% open rate compared to email’s 22%, SMS can help deliver important information straight to your customer’s pockets, whilst almost virtually guaranteeing they will read it.
In any hotel business, it is very important to ensure customers are happy and satisfied with services. SMS can help deliver a great experience for hotel guests and turn a bad stay into a great one with fast responsive customer service. Use Bulk SMS Services for your hotel industry in India
So here are just shared few ways the hotel sector can use Fox AirComm Bulk SMS Services to increase sales and better the customers’ experience.
- Text Send Booking information: Thank them for making the booking and include the booking details and how to change or cancel it.
- Send the Wi-Fi details and other room details by text: A quick text messages telling the Hotel guests the Wi-Fi login and other room details mean they won’t need to go looking for a brochure and no need to ask to receptionist regarding Wi-Fi passwords.
- Send Special offer or Discount offer to hotel guest: By sending a SMS with offers not only will you make them feel appreciated but it can bring in more money for you. It will help you to drive more business.
- Send Lunch, Dinner and breakfast timing and table reservation details: Ensure that no guest forgets their reservation for the evening meal with a simple reminder text. This can also make the guest feel important and that they have been thought of.
- Message guests the day before they leave offering to extend or book another stay: Offer guests to stay longer at a discounted rate. The customer gets a great offer and those spare rooms don’t go wasted.
- Send an SMS survey the day after they have left: Ask the customers a couple of questions to determine what you could have done better or what they loved about their stay.
- Greeting messages: Capture the hotel guest information while check-in and send greeting messages on festivals and wish them on birthday. It will increase customer loyalty and it will higher chance to they book the hotel again.
We offer bulk SMS Services in India, If you think Bulk SMS can help your Hotel business, be it in the hotel sector or another, you can set up an account with us completely free. We will also throw in 50 free SMS to test the account with and with our amazing Double Credits offer, SMS has never been cheaper.
Send Free Bulk SMS
This registration is absolutely non-binding for you, you pay Werder furnishing nor basic charges. After registering you will receive SMS free of charge. If you like our system and services, you can become a customer, recharge your account online with a credit and immediately send SMS.